Email Integration
Shared inbox software that ends “can you forward me that?”.
Client context trapped in one person’s inbox is a risk. Turia One syncs your team’s mailboxes so every client thread lands on the right record, requests become tasks, and anyone covering can pick up exactly where the last person left off.
- Two-way sync with Gmail and Outlook
- Threads auto-filed to the matching client
- One-click email to task
Client Inbox
SYNCED98%
Threads auto-matched to a client
- Brightlane · Re: launch date Asha
- Orbit Labs · Invoice query Meera
- Meridian · New request Unassigned
- Vertex · Contract v2 Rohan
- Northwind · Weekly update Divya
Threads today
64
To tasks
9
Unassigned
1
Gmail + Outlook
Two-way mailbox sync
Auto
Threads filed to the right client
1 click
From email to task
Capabilities
What Email Integration actually does for you.
Two-way sync
Send and reply from Turia One or your mail client — both stay in sync.
Auto-filing
Threads match to clients by domain and contact, without manual tagging.
Email to task
Turn a request into an assigned task with the thread attached.
Shared visibility
Anyone with access to the client sees the conversation history.
Templates
Reusable replies for common requests keep tone and accuracy consistent.
Private by choice
Mark personal threads private so they never sync to client records.
How it runs
Four steps, and then it looks after itself.
Configuration is a one-off. After that the module runs on your schedule and only asks for a human when something genuinely needs one.
- 1
Connect
Link your Gmail or Outlook account in a minute.
- 2
File
Client threads land on the right record automatically.
- 3
Act
Turn requests into tasks with owners and due dates.
- 4
Hand over
Cover for a colleague with full context.
Who it’s for
Email Integration for your team
FAQ
Email Integration, answered
Still unsure whether it fits how your team actually works? Ask us the awkward version of the question — we would rather answer it now than after you have migrated.
Talk to us Which email providers work?
Gmail and Google Workspace, and Microsoft Outlook / 365.
Will my personal email sync?
Only threads with known clients and contacts are filed. You can mark anything private.
Can we send from a shared address?
Yes. Connect shared mailboxes like hello@ or support@ for the whole team.
Are attachments saved?
Yes. Attachments are stored on the client record alongside the thread.
Put Email Integration to work this week.
Start with this module alone, or switch on the rest of the platform alongside it. Either way, setup takes minutes rather than a quarter.
No credit card required · Setup in under 10 minutes · Cancel anytime