06 · Industry

For teams whose work happens at the customer’s site.

Facility management, equipment servicing, maintenance contracts and inspections all share one problem: the work happens somewhere you are not. Turia One schedules the visit, proves it happened, captures what was done, and turns the contract into an invoice.

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Recommended stack

Switched on by default for Service Providers

89%

Visits verified on site

Evening write-up calls

− 19

Days in receivables

The reality

What actually goes wrong in Service Providers.

No proof the visit happened

The customer says nobody came; the technician says they did. Neither has evidence.

Contract renewals slip past

Annual maintenance contracts lapse quietly because nobody was watching the date.

Job details written up at night

Technicians spend their evenings converting scribbled notes into reports.

Billing lags the work by weeks

Invoices go out long after the service, and collection drifts further still.

The answer

How Turia One handles it — and with which modules.

Verified visits

Geofenced check-in and check-out record arrival, departure and duration against the customer record.

Location Tracking

Contracts that renew on time

AMC renewal dates run as recurring tasks with escalating reminders well before expiry.

Task Management Agents

Reports captured on site

Checklists and notes are completed in the app during the visit, not reconstructed afterwards.

Task Management Attendance and Leave

Bill on completion

A closed job queues for invoicing immediately, and reminder ladders handle collection.

Billing

89%

Visits verified on site

Evening write-up calls

− 19

Days in receivables

FAQ

Service Providers, answered

Still unsure whether it fits how your team actually works? Ask us the awkward version of the question — we would rather answer it now than after you have migrated.

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How is a visit verified?

The technician checks in inside the customer’s geofence. Arrival, departure and duration are stamped onto the visit record.

Can we manage annual maintenance contracts?

AMCs run as recurring engagements, with scheduled visits and renewal reminders that escalate before expiry.

Does it work without a signal?

The mobile app queues check-ins and job notes locally and syncs when connectivity returns.

Can technicians claim mileage?

Distance from the visit log can feed a mileage claim, removing the separate log book.

Set up for Service Providers in a week.

We configure your task templates, billing model and agents with you on the onboarding call, so your first week is real work rather than setup.